Two local women, Janet Bangser at Pathfinders and Joan Rotman at Top Drawer, find themselves in this happy position. Conversations with both tend to indicate three fundamental ingredients to success. There is always the so-called X factor but basically for these women it came down to a familiarity with the business going in, an affinity for detail, a pretty good idea of their customer base, and service, service, service.Read the entire article here.
Illustration credit: Pathfinders Travel
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